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In the Matter of Craig Brittain

Date: 01-20-2015

Case Number: NA

Judge: None

Court: United States Federal Trade Commission

Plaintiff's Attorney: Melinda Claybaugh

Defendant's Attorney: Craig Brittain

Description:
The Federal Trade Commission, having reason to believe that Craig Brittain

("Respondent”) has violated the provisions of the Federal Trade Commission Act, and it

appearing to the Commission that this proceeding is in the public interest, alleges:

1. Respondent Craig Brittain was the owner and operator of the website

isanybodydown.com ("Website”). Individually or in concert with others, Respondent

controlled or had authority to control, or participated in the acts and practices alleged in

this complaint. His principal office or place of business is in Colorado Springs, CO

80920.

2. The acts and practices of Respondent alleged in this complaint have been in or affecting

commerce, as "commerce” as defined in Section 4 of the Federal Trade Commission Act.

3. For purposes of this complaint, the term "intimate parts” shall mean the naked genitals,

pubic area, buttocks, or female nipple.

RESPONDENT'S BUSINESS PRACTICES

4. From November 2011 to April 2013, Respondent owned, operated, and conducted all

business on behalf of the Website. On the Website, Respondent posted personal

information and photographs of individuals with their intimate parts exposed.

5. Respondent used three different methods to obtain photographs for the Website. First,

Respondent encouraged and solicited individuals to submit, anonymously, photographs

of other individuals with their intimate parts exposed for posting on the Website. Most

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submitters were men sending photographs of women. Respondent required that all

submissions include at least two photographs, one of which had to be a full or partial

nude, as well as the subject's full name, date of birth (or age), town and state, a link to the

subject's Facebook profile, and phone number. Respondent received and compiled the

photographs and personal information, posted them on the Website, and in some

instances, Respondent posted additional personal information that he independently

located about the subjects.

6. Second, Respondent posed as a woman on the Craigslist advertising website and, after

sending other women photographs purportedly of himself, solicited photographs of them

with their intimate parts exposed in return. If they sent such photographs, Respondent

posted them on the Website without their knowledge or permission.

7. Third, Respondent instituted a "bounty system” on the Website, whereby anyone could

request that others find and post photos of a specific person in exchange for a reward of

at least $100. Respondent collected a "standard listing fee” of $20 for each request and

half of all rewards given.

8. After obtaining the photographs, Respondent grouped the photographs on the Website by

the State of residence of the photograph's subject. Visitors to the Website could post

comments about the photographs. Such comments often included derogatory and

sexually explicit language directed at the subject of the photograph. Indeed, Respondent

touted the Website as superior to similar websites because the Website produced a

"higher level of hatred” than other websites. During the time the Website operated,

Respondent posted personal information and photographs of over 1,000 people with their

intimate parts exposed.

9. Women whose photographs appeared on the Website often contacted Respondent to

request that he remove the images. They reported that they suffered significant harm

from having their photographs and personal information, including location information,

posted on the site. Some received unwelcome contacts from strangers, including requests

for additional photographs. Many worried about harm to their reputations because their

friends, family, and co-workers could easily see the photographs if they conducted a

simple Internet search for the subject's name. Others were concerned that they might be

fired from a current job, or not hired for a future job, if the photos were discovered. In

many instances, Respondent did not remove the content in response to removal requests.

10. Respondent also advertised content removal services on the Website. In these

advertisements, purported third parties identified as "Takedown Hammer” and

"Takedown Lawyer” promised to have consumers' content removed from the Website in

exchange for a payment of $200 to $500. The advertisements referred interested

consumers to the websites, takedownhammer.com and takedownlawyer.com, for further

information. In fact, Respondent himself owned such websites, and posed as a third party

to obtain money to remove the same photographs that he had posted on the Website.

11. Respondent earned approximately $12,000 from operating isanybodydown.com.

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12. Respondent has operated an additional website, obamanudes.com, which largely

displayed the same content as isanybodydown.com.

COUNT I

RESPONDENT'S UNFAIR PRACTICES RELATING TO

POSTING OF PHOTOGRAPHS AND PERSONAL INFORMATION

13. Through the means described in Paragraphs 4 through 12, Respondent disseminated

photographs of individuals with their intimate parts exposed, along with personal

information of such individuals, through the Website for commercial gain and without

the knowledge or consent of those depicted, when he knew or should have known that the

depicted person had a reasonable expectation that the image would not be disseminated

through the Website for commercial gain.

14. Respondent's practices, as set forth in Paragraph 13, have caused or were likely to have

caused substantial injury to consumers that is not reasonably avoidable by consumers and

is not outweighed by countervailing benefits to consumers or competition. These

practices were, and are, unfair acts or practices.

COUNT II

RESPONDENT'S FALSE CLAIMS

RELATING TO SOLICITATION OF PHOTOGRAPHS

15. Through the means described in Paragraph 6, Respondent has solicited photographs from

individuals of themselves with their intimate parts exposed while representing, directly or

indirectly, expressly or by implication, that he would use such photographs solely for his

personal private use.

16. In fact, Respondent did not use such photographs solely for his personal private use, but

disseminated them through the Website with personal information about the individual

and for commercial gain. Therefore, the representation set forth in Paragraph 15 is false

or misleading.

VIOLATIONS OF SECTION 5

17. The acts and practices of Respondent as alleged in this complaint constitute unfair or

deceptive acts or practices in or affecting commerce in violation of Section 5(a) of the

Federal Trade Commission Act.

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THEREFORE, the Federal Trade Commission this ___ day of __________, 2015, has

issued this complaint against Respondent.

By the Commission.

Donald S. Clark

Secretary
Outcome:
The Federal Trade Commission (“Commission”) has conducted an investigation of certain acts and practices of Craig Brittain, individually (“proposed Respondent”). Proposed Respondent is willing to enter into an agreement containing a consent order resolving the allegations contained in the attached draft complaint. Therefore,

IT IS HEREBY AGREED by and between Craig Brittain, individually, and counsel for the Federal Trade Commission that:

1. Proposed Respondent Craig Brittain owned and operated the website www.isanybodydown.com and has his principal office or place of business in Colorado Springs, CO 80920.

2. Proposed Respondent neither admits nor denies any of the allegations in the draft complaint, except as specifically stated in this order. Only for purposes of this action, proposed Respondent admits the facts necessary to establish jurisdiction.

3. Proposed Respondent waives:

A. any further procedural steps;

B. the requirement that the Commission’s decision contain a statement of findings of fact and conclusions of law; and

C. all rights to seek judicial review or otherwise to challenge or contest the validity of the order entered pursuant to this agreement.

4. This agreement shall not become part of the public record of the proceeding unless and until it is accepted by the Commission. If this agreement is accepted by the Commission, it, together with the draft complaint, will be placed on the public record for a period of thirty (30) days and information about it publicly released. The Commission thereafter

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may either withdraw its acceptance of this agreement and so notify proposed Respondent, in which event it will take such action as it may consider appropriate, or issue and serve its complaint (in such form as the circumstances may require) and decision in disposition of the proceeding.

5. This agreement contemplates that, if it is accepted by the Commission, and if such acceptance is not subsequently withdrawn by the Commission pursuant to the provisions of Section 2.34 of the Commission’s Rules, the Commission may, without further notice to proposed Respondent, (1) issue its complaint corresponding in form and substance with the attached draft complaint and its decision containing the following order in disposition of the proceeding, and (2) make information about it public. When so entered, the order shall have the same force and effect and may be altered, modified, or set aside in the same manner and within the same time provided by statute for other orders. The order shall become final upon service. Delivery of the complaint and the decision and order to proposed Respondent’s address (provided by document dated November 12, 2014 to a representative of the Commission) as by any means specified in Section 4.4(a) of the Commission’s Rules shall constitute service. Proposed Respondent waives any right he may have to any other manner of service. The complaint may be used in construing the terms of the order. No agreement, understanding, representation, or interpretation not contained in the order or the agreement may be used to vary or contradict the terms of the order.

6. Proposed Respondent has read the draft complaint and consent order. Proposed Respondent understands that he may be liable for civil penalties in the amount provided by law and other appropriate relief for each violation of the order after it becomes final.

ORDER

DEFINITIONS

For purposes of this Order, the following definitions shall apply:

1. Unless otherwise specified, “Respondent” shall mean Craig Brittain, individually.

2. “Commerce” shall mean as it is defined in Section 4 of the Federal Trade Commission Act, 15 U.S.C. § 44.

3. “Covered Websites” shall mean www.isanybodydown.com, www.obamanudes.com, www.takedownlawyer.com, www.takedownhammer.com, www.takedownhammer.net, and www.takedownhammer.org.

4. “Intimate parts” shall mean the naked genitals, pubic area, buttocks, or female nipple.

5. “Personal information” shall mean individually identifiable information from or about an individual, including but not limited to: (1) a first and last name; (2) a home or other

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physical address, including street name and name of city or town; (3) an email address or other online contact information, such as an instant messaging user identifier or a screen name; (4) a telephone number; (5) date of birth; or (6) a photograph or video containing an individual’s image.

I.

PROHIBITION ON DISSEMINATION OF

VIDEOS OR PHOTOGRAPHS WITHOUT CONSENT

IT IS ORDERED that Respondent and Respondent’s officers, agents, servants, employees, and attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this order, whether acting directly or indirectly, in connection with the marketing, promoting, or offering for sale of any good or service, is permanently restrained and enjoined from disseminating, through a website or online service, a video or photograph of an individual with his or her intimate parts exposed without:

A. clearly and prominently disclosing directly to that individual, and not as part of a “privacy policy,” “terms of use,” or similar document posted on a website or online service, that Respondent will disseminate the video or photograph for commercial gain and through a website or online service; and

B. obtaining affirmative express consent in writing from the individual for such dissemination.

II.

PROHIBITION ON MISREPRESENTATIONS

IT IS FURTHER ORDERED that Respondent, and Respondent’s officers, agents, servants, employees, and attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this order, whether acting directly or indirectly, in connection with the marketing, promoting, or offering for sale any good or service, is permanently restrained and enjoined from misrepresenting through a website or online service, expressly or by implication, any material fact, including but not limited to:

A. Respondent’s collection, use, disclosure, or deletion of personal information;

B. Respondent’s identity; and

C. the identity of those providing content or sponsoring advertising displayed on or through a website or online service.

III.

DISPOSITION OF PERSONAL INFORMATION

IT IS FURTHER ORDERED that Respondent is permanently restrained and enjoined from directly or indirectly:

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A. disclosing, using, transferring, or benefitting from personal information obtained prior to entry of this Order in connection with or displayed on any of the Covered Websites; and

B. failing to destroy such personal information in all forms in Respondent’s possession, custody, or control within 30 days after entry of this Order.

Provided, however, that such personal information need not be disposed of, and may be disclosed, to the extent requested by a government agency or required by law, regulation, or court order.

IV.

IT IS FURTHER ORDERED that Respondent shall maintain and upon request make available to the Federal Trade Commission for inspection and copying a print or electronic copy of:

A. affirmative express written consent obtained from each individual whose intimate parts are exposed in a photograph or video shared by Respondent on a website or through an online service;

B. all representations about Respondent’s collection, use, disclosure, or sharing of personal information in connection with marketing, promoting, or offering for sale any good or service that involves the collecting or posting of personal information on a website or online service, including but not limited to the terms of use, frequently-asked questions, and privacy policies of such website or online service, for a period of five (5) years from the date of preparation or dissemination, whichever is later;

C. all consumer complaints and content removal requests received by or on behalf of Respondent relating to Respondent’s collection, use, disclosure, or sharing of personal information, for a period of five (5) years from the date received;

D. all responses to the complaints and requests set forth in Part IV.C, for a period of five (5) years from the date sent;

E. copies of all subpoenas and other communications with law enforcement entities or personnel relating to Respondent’s collection, use, disclosure, or sharing of personal information in connection with operating a website or online service, for a period of five (5) years from the date received or sent; and

F. all documents prepared by or on behalf of Respondent that contradict, qualify, or call into question Respondent’s compliance with this order, for a period of five (5) years from the date received or created.

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V.

IT IS FURTHER ORDERED that Respondent shall deliver a copy of this order to all current and future employees, agents, and representatives having responsibilities relating to the subject matter of this order. Respondent shall deliver this order to such current personnel within thirty (30) days after service of this order, and to such future personnel within thirty (30) days after the person assumes such position or responsibilities. Respondent must secure a signed and dated statement acknowledging receipt of this order, within thirty (30) days of delivery, from all persons receiving a copy of the order pursuant to this section.

VI.

IT IS FURTHER ORDERED that Respondent, for a period of ten (10) years after the date of issuance of this order, shall notify the Commission of the discontinuance of his current business or employment, or of his affiliation with any new business or employment. The notice shall include Respondent’s new business address and telephone number and a description of the nature of the business or employment and his duties and responsibilities. Unless otherwise directed by a representative of the Commission in writing, all notices required by this Part shall be emailed to Debrief@ftc.gov or sent by overnight courier (not the U.S. Postal Service) to the Associate Director of Enforcement, Bureau of Consumer Protection, Federal Trade Commission, 600 Pennsylvania Avenue N.W., Washington, D.C. 20580. The subject line must begin: In the Matter of Craig Brittain, FTC File No. ________.

VII.

IT IS FURTHER ORDERED that Respondent within sixty (60) days after the date of service of this order, shall file with the Commission a true and accurate report, in writing, setting forth in detail the manner and form of his compliance with this order. Within ten (10) days of receipt of written notice from a representative of the Commission, Respondent shall submit an additional true and accurate written report.

VIII.

This order will terminate twenty (20) years from the date of its issuance, or twenty (20) years from the most recent date that the United States or the Commission files a complaint (with or without an accompanying consent decree) in federal court alleging any violation of the order, whichever comes later; provided, however, that the filing of such a complaint will not affect the duration of:

A. any Part in this order that terminates in fewer than twenty (20) years;

B. this order’s application to any Respondent that is not named as a defendant in such complaint; and

C. this order if such complaint is filed after the order has terminated pursuant to this Part.

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Provided, further, that if such complaint is dismissed or a federal court rules that Respondent did not violate any provision of the order, and the dismissal or ruling is either not appealed or upheld on appeal, then the order as to such Respondent will terminate according to this Part as though the complaint had never been filed, except that the order will not terminate between the date such complaint is filed and the later of the deadline for appealing such dismissal or ruling and the date such dismissal or ruling is upheld on appeal.

Signed this ________ day of __________, 2014.

CRAIG BRITTAIN

Dated: _____ By: ____________________________________

CRAIG BRITTAIN

FEDERAL TRADE COMMISSION

Dated: _____ By:_____________________________________

MELINDA CLAYBAUGH

Counsel for the Federal Trade Commission

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APPROVED:

_________________________________

MARK EICHORN

Assistant Director

Division of Privacy and Identity Protection

_________________________________

MANEESHA MITHAL

Associate Director

Division of Privacy and Identity Protection

_________________________________

JESSICA L. RICH

Director

Bureau of Consumer Protection
Plaintiff's Experts:
Defendant's Experts:
Comments:

About This Case

What was the outcome of In the Matter of Craig Brittain?

The outcome was: The Federal Trade Commission (“Commission”) has conducted an investigation of certain acts and practices of Craig Brittain, individually (“proposed Respondent”). Proposed Respondent is willing to enter into an agreement containing a consent order resolving the allegations contained in the attached draft complaint. Therefore, IT IS HEREBY AGREED by and between Craig Brittain, individually, and counsel for the Federal Trade Commission that: 1. Proposed Respondent Craig Brittain owned and operated the website www.isanybodydown.com and has his principal office or place of business in Colorado Springs, CO 80920. 2. Proposed Respondent neither admits nor denies any of the allegations in the draft complaint, except as specifically stated in this order. Only for purposes of this action, proposed Respondent admits the facts necessary to establish jurisdiction. 3. Proposed Respondent waives: A. any further procedural steps; B. the requirement that the Commission’s decision contain a statement of findings of fact and conclusions of law; and C. all rights to seek judicial review or otherwise to challenge or contest the validity of the order entered pursuant to this agreement. 4. This agreement shall not become part of the public record of the proceeding unless and until it is accepted by the Commission. If this agreement is accepted by the Commission, it, together with the draft complaint, will be placed on the public record for a period of thirty (30) days and information about it publicly released. The Commission thereafter 2 may either withdraw its acceptance of this agreement and so notify proposed Respondent, in which event it will take such action as it may consider appropriate, or issue and serve its complaint (in such form as the circumstances may require) and decision in disposition of the proceeding. 5. This agreement contemplates that, if it is accepted by the Commission, and if such acceptance is not subsequently withdrawn by the Commission pursuant to the provisions of Section 2.34 of the Commission’s Rules, the Commission may, without further notice to proposed Respondent, (1) issue its complaint corresponding in form and substance with the attached draft complaint and its decision containing the following order in disposition of the proceeding, and (2) make information about it public. When so entered, the order shall have the same force and effect and may be altered, modified, or set aside in the same manner and within the same time provided by statute for other orders. The order shall become final upon service. Delivery of the complaint and the decision and order to proposed Respondent’s address (provided by document dated November 12, 2014 to a representative of the Commission) as by any means specified in Section 4.4(a) of the Commission’s Rules shall constitute service. Proposed Respondent waives any right he may have to any other manner of service. The complaint may be used in construing the terms of the order. No agreement, understanding, representation, or interpretation not contained in the order or the agreement may be used to vary or contradict the terms of the order. 6. Proposed Respondent has read the draft complaint and consent order. Proposed Respondent understands that he may be liable for civil penalties in the amount provided by law and other appropriate relief for each violation of the order after it becomes final. ORDER DEFINITIONS For purposes of this Order, the following definitions shall apply: 1. Unless otherwise specified, “Respondent” shall mean Craig Brittain, individually. 2. “Commerce” shall mean as it is defined in Section 4 of the Federal Trade Commission Act, 15 U.S.C. § 44. 3. “Covered Websites” shall mean www.isanybodydown.com, www.obamanudes.com, www.takedownlawyer.com, www.takedownhammer.com, www.takedownhammer.net, and www.takedownhammer.org. 4. “Intimate parts” shall mean the naked genitals, pubic area, buttocks, or female nipple. 5. “Personal information” shall mean individually identifiable information from or about an individual, including but not limited to: (1) a first and last name; (2) a home or other 3 physical address, including street name and name of city or town; (3) an email address or other online contact information, such as an instant messaging user identifier or a screen name; (4) a telephone number; (5) date of birth; or (6) a photograph or video containing an individual’s image. I. PROHIBITION ON DISSEMINATION OF VIDEOS OR PHOTOGRAPHS WITHOUT CONSENT IT IS ORDERED that Respondent and Respondent’s officers, agents, servants, employees, and attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this order, whether acting directly or indirectly, in connection with the marketing, promoting, or offering for sale of any good or service, is permanently restrained and enjoined from disseminating, through a website or online service, a video or photograph of an individual with his or her intimate parts exposed without: A. clearly and prominently disclosing directly to that individual, and not as part of a “privacy policy,” “terms of use,” or similar document posted on a website or online service, that Respondent will disseminate the video or photograph for commercial gain and through a website or online service; and B. obtaining affirmative express consent in writing from the individual for such dissemination. II. PROHIBITION ON MISREPRESENTATIONS IT IS FURTHER ORDERED that Respondent, and Respondent’s officers, agents, servants, employees, and attorneys, and all other persons in active concert or participation with any of them, who receive actual notice of this order, whether acting directly or indirectly, in connection with the marketing, promoting, or offering for sale any good or service, is permanently restrained and enjoined from misrepresenting through a website or online service, expressly or by implication, any material fact, including but not limited to: A. Respondent’s collection, use, disclosure, or deletion of personal information; B. Respondent’s identity; and C. the identity of those providing content or sponsoring advertising displayed on or through a website or online service. III. DISPOSITION OF PERSONAL INFORMATION IT IS FURTHER ORDERED that Respondent is permanently restrained and enjoined from directly or indirectly: 4 A. disclosing, using, transferring, or benefitting from personal information obtained prior to entry of this Order in connection with or displayed on any of the Covered Websites; and B. failing to destroy such personal information in all forms in Respondent’s possession, custody, or control within 30 days after entry of this Order. Provided, however, that such personal information need not be disposed of, and may be disclosed, to the extent requested by a government agency or required by law, regulation, or court order. IV. IT IS FURTHER ORDERED that Respondent shall maintain and upon request make available to the Federal Trade Commission for inspection and copying a print or electronic copy of: A. affirmative express written consent obtained from each individual whose intimate parts are exposed in a photograph or video shared by Respondent on a website or through an online service; B. all representations about Respondent’s collection, use, disclosure, or sharing of personal information in connection with marketing, promoting, or offering for sale any good or service that involves the collecting or posting of personal information on a website or online service, including but not limited to the terms of use, frequently-asked questions, and privacy policies of such website or online service, for a period of five (5) years from the date of preparation or dissemination, whichever is later; C. all consumer complaints and content removal requests received by or on behalf of Respondent relating to Respondent’s collection, use, disclosure, or sharing of personal information, for a period of five (5) years from the date received; D. all responses to the complaints and requests set forth in Part IV.C, for a period of five (5) years from the date sent; E. copies of all subpoenas and other communications with law enforcement entities or personnel relating to Respondent’s collection, use, disclosure, or sharing of personal information in connection with operating a website or online service, for a period of five (5) years from the date received or sent; and F. all documents prepared by or on behalf of Respondent that contradict, qualify, or call into question Respondent’s compliance with this order, for a period of five (5) years from the date received or created. 5 V. IT IS FURTHER ORDERED that Respondent shall deliver a copy of this order to all current and future employees, agents, and representatives having responsibilities relating to the subject matter of this order. Respondent shall deliver this order to such current personnel within thirty (30) days after service of this order, and to such future personnel within thirty (30) days after the person assumes such position or responsibilities. Respondent must secure a signed and dated statement acknowledging receipt of this order, within thirty (30) days of delivery, from all persons receiving a copy of the order pursuant to this section. VI. IT IS FURTHER ORDERED that Respondent, for a period of ten (10) years after the date of issuance of this order, shall notify the Commission of the discontinuance of his current business or employment, or of his affiliation with any new business or employment. The notice shall include Respondent’s new business address and telephone number and a description of the nature of the business or employment and his duties and responsibilities. Unless otherwise directed by a representative of the Commission in writing, all notices required by this Part shall be emailed to Debrief@ftc.gov or sent by overnight courier (not the U.S. Postal Service) to the Associate Director of Enforcement, Bureau of Consumer Protection, Federal Trade Commission, 600 Pennsylvania Avenue N.W., Washington, D.C. 20580. The subject line must begin: In the Matter of Craig Brittain, FTC File No. ________. VII. IT IS FURTHER ORDERED that Respondent within sixty (60) days after the date of service of this order, shall file with the Commission a true and accurate report, in writing, setting forth in detail the manner and form of his compliance with this order. Within ten (10) days of receipt of written notice from a representative of the Commission, Respondent shall submit an additional true and accurate written report. VIII. This order will terminate twenty (20) years from the date of its issuance, or twenty (20) years from the most recent date that the United States or the Commission files a complaint (with or without an accompanying consent decree) in federal court alleging any violation of the order, whichever comes later; provided, however, that the filing of such a complaint will not affect the duration of: A. any Part in this order that terminates in fewer than twenty (20) years; B. this order’s application to any Respondent that is not named as a defendant in such complaint; and C. this order if such complaint is filed after the order has terminated pursuant to this Part. 6 Provided, further, that if such complaint is dismissed or a federal court rules that Respondent did not violate any provision of the order, and the dismissal or ruling is either not appealed or upheld on appeal, then the order as to such Respondent will terminate according to this Part as though the complaint had never been filed, except that the order will not terminate between the date such complaint is filed and the later of the deadline for appealing such dismissal or ruling and the date such dismissal or ruling is upheld on appeal. Signed this ________ day of __________, 2014. CRAIG BRITTAIN Dated: _____ By: ____________________________________ CRAIG BRITTAIN FEDERAL TRADE COMMISSION Dated: _____ By:_____________________________________ MELINDA CLAYBAUGH Counsel for the Federal Trade Commission 7 APPROVED: _________________________________ MARK EICHORN Assistant Director Division of Privacy and Identity Protection _________________________________ MANEESHA MITHAL Associate Director Division of Privacy and Identity Protection _________________________________ JESSICA L. RICH Director Bureau of Consumer Protection

Which court heard In the Matter of Craig Brittain?

This case was heard in United States Federal Trade Commission, DC. The presiding judge was None.

Who were the attorneys in In the Matter of Craig Brittain?

Plaintiff's attorney: Melinda Claybaugh. Defendant's attorney: Craig Brittain.

When was In the Matter of Craig Brittain decided?

This case was decided on January 20, 2015.